Improved rapid hiring support with easy-to-use custom Force.com HR & recruiting application for use by entire organization

Challenge: Better Support for Rapid Hiring

  • Support rapid hiring—over 350 open positions at any given time
  • Streamline offer letter process
  • Define, track, manage acceptance of offer letters
  • Metrics and dashboards to report on offers made and accepted

Solution: Salesforce SFA and Custom Development

  • Re-used core SFA functionality for offer process
  • Extensive workflow automation and formula fields
  • Reporting workshops
  • Conditional email alerts

Results: Extremely Simple to Use

  • “If anyone can't figure out how to use this, maybe they shouldn't be working here”
  • Selective use of agile principles and techniques
  • Documentation and management of requirements signoff via Requirements Tracker
  • Highly iterative development