Genentech

Implemented centralized collaboration system with Google Apps and Google App Engine for over 15,000 users

Challenge: Centralized Collaboration System

  • Replace Oracle Calendar—difficult to maintain, slow, unreliable
  • Replace Sendmail Mstore and Thunderbird email
  • Migrate core messaging systems without impacting researcher productivity

Solution: Google Apps, Google App Engine, Force.com

  • Conducted Google Email, Calendar, and Docs pilot with 1,500 users, then rolled out broadly
  • Integrated with new systems, including Magic Meeting Maker
  • Conducted training and on-site support

Results: 15,000 Users, Oracle Migration

  • Rolled out Google Apps to 15,000 users in one weekend
  • Migrated 2.8M objects with a 99.99% success rate
  • Help desk tickets below estimates, user response very positive
Appirio